Contact
support@taplove.app
Use this address for account questions, pairing issues, privacy requests, or TestFlight feedback.
Email supportSupport
Help for a product built to stay simple.
If something feels unclear, broken, or too noisy, we want to hear it. TapLove is intentionally small, and support should feel the same way.
Reply target: within 2 business days for support, privacy, and deletion requests.
Best for
Common topics
- Invite code not working
- Notifications not arriving
- Need to unpair or reset
- Questions about privacy or data
- TestFlight feedback and bug reports
Account
Need deletion or reset?
Email support with your TapLove profile name and tell us whether you want to unpair, reset history, or permanently delete the account.
Request account helpLaunch
Using early builds
For TestFlight or preview feedback, include your device type, what happened, and whether notifications were enabled.
The clearer the note, the faster the fix.
FAQ
Quick answers for the first release.
Is TapLove a chat app?
No. TapLove is built around one quiet signal, not conversation threads or social activity.
Do I need notifications turned on?
No. Notifications are optional, but they help a heart land softly when it arrives.
Can I use TapLove without Firebase live setup?
Yes for local preview flows. Real pairing and remote delivery need live backend configuration.